Important addresses for Costa Rica
Who to call when something goes wrong on the way, and where to find them. Numbers change: we checked each one at its official source on the date given.
Emergency numbers
In an emergency, call the local services first, then your travel insurer's emergency centre. Always report a theft to the police: your insurer will ask for the report.
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Emergency number
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The police station near you
Dutch embassy
For a new or emergency passport, after an arrest, or when you need help after an accident. By appointment only; call first. The 24/7 BZ Contact Centre is always open.
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24/7 BZ Contact Centre (Dutch Ministry of Foreign Affairs)
WhatsApp: +31 857 737 400
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Embassy of the Netherlands in San José
Oficentro La Sabana, edificio 3, 3e verdieping, achter de Contraloría, La Sabana Sur, San JoséPost: P.O. Box 10285, 1000 San José. Also the embassy for Guatemala, Honduras, El Salvador and Nicaragua.
ANWB and your travel insurance
Ill, injured or in hospital? Call your own travel insurer's emergency centre: the number is on your policy or insurance card.
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ANWB Emergency Centre (help for people)
Tourism
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Instituto Costarricense de Turismo (ICT), the tourist board
La Uruca, costado este del Puente Juan Pablo II, San JoséWhatsApp: +506 8628 3247
Airports and car hire
No car hire company has a desk inside the Juan Santamaría terminal: you are picked up and taken by shuttle to its office just outside the airport. Your booking says where they meet you.
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Juan Santamaría International Airport (SJO)
Alajuela -
Daniel Oduber Quirós International Airport (LIR)
Liberia, Guanacaste